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Open-Enrollment Courses Taught by Linda Westfall of the Westfall Team:

  • Software Metrics - June 5-6, 2019

  • Software Requirements Engineering - June 10-12, 2019

Location: Richland, Washington
Volpentest HAMMER Federal Training Center
2890 Horn Rapids Road
Richland, Washington 99354

These courses are now in open enrollment (click here for more inforation or to register) or call 214-732-7668

Thinking about Taking the ASQ Certified Software Quality Engineer Exam

Our **NEW** On Demand, Web-Based Certified Software Quality Engineer Preparation Course Can Help

Click here to view a free sample subsection from this course and log-in as a guest

To celebrate the Westfall Team's 20th Anniversary - We are Offering 20% off the registration for this class.  Ask about this discount when you call to register.


SAFe Training - The Westfall Team is now an official training provider for Scaled Agile Framework (SAFe®) for enterprizes classes from Scaled Agile, Inc., including:

Free Webinar Recordings:

Risk-Based Verification & Validation presented by Linda Westfall

Click here to view free recording and associated slides

We rarely have enough time, money and/or people to do high-intensity, rigorous Verification and Validation (V&V) on all of our software items (work products, product components, or features/functions). So how do we target our limited V&V resources on the software items where we can find the most yet undiscovered, important defects, while minimizing wasting V&V resources where they are not needed? The answer is risk-based V&V.

In this webinar we will discuss:

  • Factors that should be considered when analyzing the probability that yet undiscovered, relevant defects escape our V&V techniques and causing field failures
  • Factors that should be considered when analyzing the potential impacts of those field failures
  • How to mitigate these software risks through various risk-based V&V activities


Scrum 101: A Basic Overview of the Agile Scrum Process presented by Linda Westfall

Click here to view free recording and associated slides

This webinar is a basic introduction to the Agile Scrum process. It describes the duties of the three major Scrum roles of Product Owner, Scrum Development Team and Scrum Master. It also discusses the basic steps in the Scrum process, including the:

  • Scrum Planning Meeting
  • Sprint (Iteration) and Scrum Meeting (Daily Stand-Up)
  • Sprint Demonstration
  • Sprint Retrospective
  • Product Backlog Refinement Meeting

Congratulations to Linda Westfall for being awarded the ASQ 2018 Edwards Medal at the ASQ World Conference on Quality and Improvement.

The Edwards Medal ​was presented by ASQ President Elmer Corbin to Linda "For outstanding leadership and contribution to software quality tools, standards, processes, and training nationally and internationally." 

The Edwards Medal is presented to the individual who has demonstrated the most outstanding leadership in the application of modern quality control methods, especially through the organization and administration of such work. The Medal is named for George DeForest Edwards, the first president of ASQ (1946-48), who was the head of the inspection engineering department of Bell Telephone Laboratories and was Bell’s Director of Quality Assurance, where he made many contributions.

The list of past recipients includes the following elite tier of Quality figures who have inspired their own ASQ Medals:

  • 1997  Spencer Hutchens Jr.      
  • 1993  John D. Hromi
  • 1982  Thomas C. McDermott Jr.
  • 1981  Philip B. Crosby
  • 1972  E. Jack Lancaster
  • 1969  Dorian Shainin
  • 1965  Armand V. Feigenbaum
  • 1961  Joseph M. Juran

Updated CSQE Quizzes:

All of the quizzes under the CSQE Quizzes tab have been updated to the newest CSQE Body of Knowledge and now include references to The Certified Software Quality Engineer Handbook, 2nd Edition by Linda Westfall.

ASQ Open Enrollment Classes:

The Westfall Team is teaching ASQ an open enrollment offering of our Certified Software Quality Engineering (CSQE) Preparation course:

  • On Ocotber 21-25, 2019 in Phoenix, AZ

The Westfall Team is teaching an ASQ open enrollment offering of our Software Quality Engineering course:

  • On December 9-12, 2019 in New Orleans

Westfall Team Mission & Vision

The Westfall Team's Mission is to promote the advancement of software excellence by helping our clients achieve effective and efficient software engineering, software quality, information technology, risk management and project management practices.

Our Vision of Client Success: The Westfall Team partners with our clients to identify and provide practical solutions that improve the client’s capabilities to develop and maintain high quality software-intensive products. We provide our clients with training solutions tailored to ensure effective transfer of practical tools and techniques that can be immediately incorporated to improve on-the-job performance. We facilitate the incorporation of industry recognized practices into our client’s systems and processes in order to increase their capabilities and allow them to better handle the complexities driven by software size, functionality, quality and time-to-market constraints. We help our clients establish, develop and maintain common sense systems and processes that:

  •     Match the way they actually do business

  •     Maximize quality and business value

  •     Minimize cycle time and rework

  •     Increase management insight and visibility

  •     Enhance organizational and individual learning

  •     Reduce bureaucratic overhead

  •     Manage and protect intellectual capital


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