About Our Team

Linda Westfall is the President of The Westfall Team and one of their lead consultants/trainers.   Her specialties include Software Quality Engineering, Metrics, Project & Risk Management, Requirements Engineering & Management, Peer Reviews, Testing, and Process Definition & Improvement. 

Prior to starting her own business, Linda was the Senior Manager of Quality Metrics and Analysis at DSC Communications.  Linda has more that forth years of experience in real time software engineering, quality, project and risk management and metrics.  She has worked as a Software Engineerin, Systems Analyst, Software Process Engineer and Manager of Production Software.

Very active professionally, Linda Westfall is an ASQ Fellow and a past Chair of the American Society for Quality (ASQ) Software Division.  She has also served as the Software Division’s Program Chair, Certification Chair and Newsletter Chair, and on the ASQ National Certification Board.  Linda was a significant contributor to the 3rd and 4th Editions of the Project Management Institute's (PMI) Project Management Body of Knowledge (PMBOK®) Guide and currently working on the exam development committee for the Professional Engineer (PE) license for Software Engineering.

Linda is a Professional Engineer (PE) in Software Engineering in the state of Texas. Linda is an ASQ Certified Software Quality Engineer (CSQE), Certified Manager or Quality Organizational Excellence (CMQ/OE), Certified Quality Auditor (CQA) and Certified Biomedical Auditor (CBA).  Linda is also a Certified Scrum Master and Product Owner, a Lean Six Sigma Master Black Belt, a certified Project Management Professional (PMP) from the PMI, and aan International Software Testing Qualification Board (ISTQB) Certified Tester.  Linda has an MBA from the University of Texas at Dallas and BS in Mathematics from Carnegie-Mellon University.

​Linda is the author of The Certified Software Quality Engineer Handbook, 2nd Edition published be ASQ Quality Press.

Linda and her husband Rob also have an active fireworks hobby.  

Contact Linda at lwestfall@westfallteam.com.


Tom Allen is an independent consultant that partners with The Westfall Team as a trainer.  Tom has over twenty-five years of experience in Software Quality Engineering, Metrics and Process Improvement in the Software industry.  In addition to working with The Westfall Team, Tom is currently a Metrics Analyst with AT&T. He has also held positions as a Software Auditor and as a Software Process Specialist at AT&T.

Tom was Senior Quality Analyst at Citizens Communications. At Citizens, Tom developed, implemented and maintained a complete suite of product and process metrics. He also led process improvement projects working to SEI CMM KPAs. He developed and implemented various process documents and authored a specifications document for metrics automation. He served on the division Change Control Board and the Configuration Management tool selection committee.

Prior to his work at Citizens, Tom served in several capacities at DSC Communications. As Manager of Planning and Process Management in the Transmission Products Division, he produced metrics for the process groups, managed process document production, revision and control and led numerous document peer reviews. Tom chaired the division’s Bellcore CSQP audit preparation/response team. As Process Improvement Champion for that division, he managed the problem reporting system and led multiple process improvement projects as Champion or Facilitator of Quality Action Teams and coordinator of the Quality Management Team.  As Internal Metrics Engineer for the Corporate Quality division Tom produced process and product metrics for internal customers in all DSC divisions and developed metrics for external customers.

At Computerware Inc., Tom was Manager of Software Quality Control and Source Control. He performed all software test activities and managed the integrity of both the test and production software libraries for three different products.

Tom holds ASQ CSQE and CQA certifications.  Tom serves as Education Liaison for the Association for Software Engineering Excellence.

Tom can be contacted at tallen@westfallteam.com.


Rob Westfall is Vice President of Operations for The Westfall Team.  Rob handles all of the back office work for The Westfall Team including keeping our computer networks functioning at peak efficiency and handling all of our purchasing, production and shipping activities.

Rob has more than 30 years of experience in hardware, software and firmware engineering.   Prior to joining The Westfall Team, Rob was a Senior Software Engineer at DSC Communications.

Rob can be contacted at rwestfall@westfallteam.com.


Cathy Vogelsong is the administrative assistant for The Westfall Team.  Cathy handles all the open-enrollment course registrations and proof read the training materials.

Cathy can be contacted at cvogelsong@westfallteam.com

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